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Ebay Buyer ID: eagle7068   ( 10 )       Profile on Ebay »
Ebay Buyer Country: Russia
Sell Item to this Buyer: Nintendo DS Games x2
Problem/Buyer Created Case: Ebay Case - other reason
Problem Summary: 2 users purchased different items from me within a couple of days, one purchased 2x Nintendo DS games for £45 and the other bought a Nintendo game and a bag for £8.

There was a lot of mucking about, but short version eagle7068 opened a case against me for 'wrong parcel' the day before the money back guarantee ran out. He included doctored / cropped pictures in the case to make it appear that he was sent the cheaper items worth £8 instead of the items he should have had, and ignored all requests for clear pictures (that would have proved my case quite easily).

Quite simply, the expensive items he ordered on a Saturday I videoed myself packaging and dropping at the post office and sending by upgraded tracked/insured post (at my expense - he paid £4 for standard post but I was worried so I upgraded it to £9 post). Those items were gone when his girlfriend (confirmed by some internet snooping) ebay user svetlyaka ordered the cheap items which again I videoed myself packaging and dropping at the post office on the Monday.

eagle7068 in one of his pictures attached to his case showed the package before he opened it (the first sign of a shady person), and it was exactly as it was when I sent it to him and untampered with. He got the package I sent him. The items he claimed to have received would not have fit inside the package I sent to him (as the cheaper items were much bigger/longer than the ones he ordered and so would not have fit in the envelope I used), and also the weight of his package confirmed by the post office when I dropped it off matches what should have been in it (whereas the cheap items he claimed he received were a lot lighter and there would have been no accounting for the difference of weight).

After some digging online I found they are boyfriend and girlfriend, she had hers sent to a local post office (figured out after a crash course in the Russian language and how the Russian postal service works) close by his house.

I messaged her after I finally forced ebay into refunding me for the expensive games (they automatically gave the fraudster his money back when he returned the wrong items to me) and asked if she had received her package. After messaging her constantly she finally replied with a one word 'no'. Which seems ridiculous because if you purchased something online you'd say something and reply to messages (and could see from her ebay purchase history she was still logging on / shopping etc during the time she was ignoring my messages, all of which were sent in Russian and English so there could be no claim of a language issue).

Clearly they swapped packages and took advantage of the money back guarantee. Have given all proof to ebay but they seem not to be doing anything about it as a month later they're both still on the site buying things. A public warning is needed for these 2! Happy to provide any proof you'd like to back up this information.
Create/Update Record Time: 04 Aug 2018, 16:11

Ebay Seller ID (hidden): c2***48
June 04, 2018 at  04:11pm
Ebay Blacklist Record ID: 1576

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Ebay Blacklist Buyer - eagle7068  -  Reviews and Comments
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